Shipping policy

Last updated: October 19, 2026

Digital delivery only

Everything in the Planfolk shop is an instant digital download: hyperlinked PDF planners and journals, editable PowerPoint templates, and spreadsheets for Google Sheets and Excel. Nothing is printed or shipped, so there are no shipping costs and no delivery times.

How you receive your files

As soon as your payment goes through, your download link appears on your order page and is also sent to your confirmation email. Your files may arrive as a ZIP file; how downloads work explains how to open it on each device. For a spreadsheet, the ZIP holds a PDF with your Google Sheets link (open it, then File, then Make a copy) and the same template as an Excel file (.xlsx).

Where we deliver

Because delivery is digital, you can order from anywhere our checkout accepts your payment. Our prices are in US dollars.

If your download doesn't arrive

Check your spam or promotions folder for the confirmation email, or open your order page from the checkout confirmation. If you still can't find your files, contact us through our contact page or at contact@planfolk.com with your order number, and we'll send them to you.

Returns and refunds are covered in our Refund policy.